Gem Wholesale Drury Industrial Estate, Drury Lane, Buckley, Flintshire, CH7 3DZ, United Kingdom.

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We are strictly TRADE to TRADE sales : All goods are sold 'as is' and all sales are final - Please refer to sections 1 & 2 in the Terms & Conditions for further information before considering a purchase.

Grades Explained

Please note - the descriptions given below are a guide for each grades general condition and also represents the physical history of an item, i.e. has been sold then Returned, or is Clearance from a store or warehouse. With any stock you can always get good and bad parcels when dealing in Return's and Trade Job Lots. We can not offer any form of guarantee on the overall condition of individual parcels or the stock within, we do not accept returns on any goods. If you are not sure do not buy

Please also be aware that with all listings you can have a stock discrepancy of +/- on any pallet we do ask customers to take the ups and downs as they receive them. You must also understand that you may lose some or all of the money you spend when buying Return Grade goods of any kind

Please note: We get stock from many different retail outlets, some check and grade, some simply sell as raw returns. This is why we have the range of grades we carry.

These are stocks which have been cleared from the source company to make way for new stocks. Although They are not sold as 'brand new' stock they have never been sold or sent to customers. The vast majority of this stock is from the warehouses of some of the largest mail order and high street companies in the UK and, as such, is believed to be in perfect condition. It is always possible to get seconds or warehouse damaged good so please bear this in mind.
QC/QA Clearance
These are stocks which have been rejected during the quality control process of the mail order or retail store. They can be rejected for many different reasons, They have never been sold or returned but have been rejected for normal retail sale.
Grade 1
These are still customer return items and are graded based on the reason given by the retail customer for the return or the cosmetic condition of the item (i.e. unopened). They are still unchecked by us and you may get faults / seconds or damaged goods as they have been through the delivery sytem.
Returns cover the majority of the stock we carry, the grade is given due to the history of the items journey i.e. sold to a retail buyer then returned. You will find, used, faulty and damaged items within this grade and even some items that are only useful as parts and maybe some scrap items at worst.

Grade 2
These are simply the returns sent back in a damaged or faulty condition. They can be used, part item, missing parts, or just faulty. Some items of electrical goods may also only be used as parts or scrap
Because we get stocks from many different sources, each has their own way of dealing with returns, some companies grade them, some simply pack them up and sell them on. When we get these lots we simply sell them as Mixed Grade. They will contain the full range from brand new, faulty, damaged, and possibly scrap items.